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Cathryn

Joined: 16 Jul 2005
Posts: 19862
Location: Ceredigion

Posted: Fri Nov 29, 13 9:02 pm Post subject: Why on earth
can't I open a pdf file that's been emailed to me? I have tried uninstalling and then reinstalling an adobe reader but seem to be stuck in a continuous loop which prevents it being downloaded. Help please.

Behemoth

Joined: 01 Dec 2004
Posts: 19023
Location: Leeds

Posted: Fri Nov 29, 13 9:06 pm Post subject:
'Save as' directly from the email then open in adobe. Perhaps.

Cathryn

Joined: 16 Jul 2005
Posts: 19862
Location: Ceredigion

Posted: Fri Nov 29, 13 9:11 pm Post subject:
Thank you, just tried that but it's opening it in a notepad and it's unreadable.

NorthernMonkeyGirl

Joined: 10 Apr 2011
Posts: 4659
Location: Peeping over your shoulder

Posted: Fri Nov 29, 13 9:13 pm Post subject:
Are you double clicking to open? Can you right click and "Open with" and specify adobe?

Spider

Joined: 17 Apr 2013
Posts: 129
Location: Rhondda Valleys....Welshland

Posted: Fri Nov 29, 13 9:13 pm Post subject:
I agree with Behemoth. My payslips etc. are sent by email, I first have to click on save in adobe, before I can open in adobe. Last edited by Spider on Fri Nov 29, 13 9:16 pm; edited 1 time in total

Cathryn

Joined: 16 Jul 2005
Posts: 19862
Location: Ceredigion

Posted: Fri Nov 29, 13 9:14 pm Post subject:
It's because I cannot download adobe reader. I end up here https://get.adobe.com/uk/reader/otherversions/ but the button's not working.

Spider

Joined: 17 Apr 2013
Posts: 129
Location: Rhondda Valleys....Welshland

Posted: Fri Nov 29, 13 9:20 pm Post subject:
What button?.....when I clicked on the link, it looked straightforward to download..choose what version eg Windows 7 and then the language etc

Barefoot Andrew
Downsizer Moderator

Joined: 21 Mar 2007
Posts: 22780
Location: In the 17th century

Posted: Fri Nov 29, 13 9:21 pm Post subject:
Email it to me, and I'll Do Things to it. A.

Cathryn

Joined: 16 Jul 2005
Posts: 19862
Location: Ceredigion

Posted: Fri Nov 29, 13 9:34 pm Post subject:

Barefoot Andrew wrote:

Email it to me, and I'll Do Things to it.
A.

Thank you Andrew but it's all our documents. Jack received an email from the Welsh Assembly and when he tried to open the attachment it said that an update was needed. He clicked on it but it still doesn't work. He thinks it installed.

Barefoot Andrew
Downsizer Moderator

Joined: 21 Mar 2007
Posts: 22780
Location: In the 17th century

Posted: Fri Nov 29, 13 9:35 pm Post subject:
Could you email me an example? A.

Cathryn

Joined: 16 Jul 2005
Posts: 19862
Location: Ceredigion

Posted: Fri Nov 29, 13 9:38 pm Post subject:
Done.

Nell Merionwen

Joined: 02 Jun 2008
Posts: 16300
Location: Beautiful Derbyshire

Posted: Fri Nov 29, 13 9:53 pm Post subject:
He has just stepped away from the computer but says he will have a look forst thing x

buzzy

Joined: 04 Jan 2011
Posts: 3708
Location: In a small wood on the edge of the Huntingdonshire Wolds

Posted: Sat Nov 30, 13 12:40 am Post subject:

Nell Merionwen wrote:

He has just stepped away from the computer but says he will have a look forst thing x

What? As in "Step away from the computer NOW, and put your hands on your head!"

Henry

Barefoot Andrew
Downsizer Moderator

Joined: 21 Mar 2007
Posts: 22780
Location: In the 17th century

Posted: Sat Nov 30, 13 5:50 pm Post subject:
I have stepped back to the computer, and will look at said email in a few mins A.

Barefoot Andrew
Downsizer Moderator

Joined: 21 Mar 2007
Posts: 22780
Location: In the 17th century

Posted: Sat Nov 30, 13 6:00 pm Post subject:
I have fiddled with the PDF and sent it back to you... A.

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